Refund policy

Operator: CUBE store s.r.o., Západní 1417/4, 360 01 Karlovy Vary, Czech Republic, IČO 04800583 (C 32290, Krajský soud v Plzni). Email: support@bikeoutletpro.com · Phone: +420 703 957 594.

Returns & Refunds

Consumers have a statutory right of withdrawal of 14 days from receipt of the goods. To exercise it, a clear statement to support@bikeoutletpro.com is sufficient. Goods must be returned unused and in their original packaging; for bikes we cover the return cost when a return label is provided. Refunds are issued within 14 days of receiving the return to the original payment method.